Privacy Policy

Your personal data is processed based on one or more of the following legal grounds:

• Performance of a contract – to fulfill and manage your orders, payments, and deliveries.
• Compliance with legal obligations – to meet accounting, tax, and consumer protection requirements.
• Legitimate interest of the company – to improve our services, prevent fraud, and ensure the security of our systems.
• User consent – when you have voluntarily agreed to the processing of your data for specific purposes, such as receiving marketing communications.

Ensuring the security of your data is a priority. We implement multiple safeguards, such as: Restricted access to sensitive information, allowing only authorized personnel to view it, continuous monitoring of our systems to detect potential security threats and other technical and organisational measures to ensure the protection of personal data against unauthorized access, loss, alteration, or disclosure.

While we take strong precautions, users are encouraged to protect their accounts by using strong passwords and keeping login credentials secure.

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected. Accounting and transaction-related data are retained in accordance with the statutory retention periods.

We respect your right to control your personal information.
All users have the right to:

• Access their personal data
• Rectify inaccurate or incomplete data
• Request erasure of personal data (“right to be forgotten”)
• Restrict processing of personal data
• Data portability – receive their data in a structured, commonly used, and machine-readable
• Object to the processing of personal data
• Unsubscribe from marketing communications (If you no longer wish to receive marketing communications, you can unsubscribe at any time)

For cookies and tracking technologies, you have the option to adjust your browser settings to block or limit tracking. However, doing so may affect certain website functionalities. If you have any concerns about how your data is being used, feel free to contact us for further clarification.

Personal data is shared only with trusted partners necessary for the execution of our services, including:

• delivery service providers,
• payment processors,
• Legal Authorities: If required by law or to prevent fraud, cyber threats, or illegal activities, and
• IT partners.

All partners are contractually obliged to comply with the GDPR and ensure an adequate level of data protection.

We do not sell, rent, or disclose personal data to unauthorized third parties

Cookies are small text files stored on your device to improve your browsing experience and enable certain website functionalities.

We use several types of cookies on our website:

• Essential (technical) cookies – necessary for the proper functioning of the website.
• Analytical cookies – help us understand how visitors use the site and improve its performance.
• Functional cookies – enhance user experience by remembering your preferences.
• Marketing cookies – used to display personalized content and ads (only with your consent).

Cookies are used to:

• enable website functionality,
• analyze traffic and improve performance,
• enhance usability and user experience,
• display relevant and personalized content.

You can choose to accept or decline cookies at any time.
Users can:

• withdraw consent,
• change cookie preferences,
• modify browser settings to manage or block cookies (you have the option to adjust your browser settings to block or limit tracking. However, doing so may affect certain website functionalities).

Storage and Deletion of Cookies:
Cookies are stored for a limited period and are automatically deleted once they expire.

Our website may contain links to external websites operated by third parties. These sites have their own privacy policies, and we are not responsible for their content or data practices. We encourage you to review their privacy terms before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Any revisions will be posted on this page with an updated effective date. If there are significant changes in how we handle your data, we will notify you through our website or via email where applicable.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us using the contact details below:

Email: info@nutrilago.com

We are committed to maintaining transparency and ensuring that your personal information remains protected.

Thank you for trusting Nutrilago®.